Terms of Service

1. Client Agreements

If you or your organization has signed a separate written agreement with Calverda covering the Platform or our services (a "Client Agreement"), the Client Agreement controls wherever it conflicts with these Terms.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Site or the Platform.

3. Changes to These Terms

We may update these Terms. We will revise the "Last Updated" date and, for material changes to the Platform terms, notify Platform users by email or in the Platform at least 15 days before they take effect. Continuing to use the Site or Platform after changes take effect means you accept them.

4. Using the Site

You may view the Site for lawful purposes. All content on it, including text, graphics, logos, and trademarks, belongs to Calverda or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to view it for your own use. The Site may link to third-party websites we do not control and are not responsible for.

5. Platform Accounts and Security

Platform access is available only to clients we approve. You agree to give accurate information, keep it current, and keep your login private. You are responsible for activity under your account. Each person needs their own account; do not share logins.

You must turn on two-factor authentication before connecting a financial account, and we may require it for other features. Tell us immediately at info@calverda.com if you suspect unauthorized access to your account.

Organizations. Platform data is held in organizations. An organization's owners decide who joins it and what role each member has, and are responsible for those decisions and for members' use of the organization.

6. Your Data

You and your organization keep ownership of everything you put into the Platform, including information received from your financial institutions ("Your Data"). You grant us a limited license to host, copy, process, and display Your Data only to provide, secure, and support the Platform for you, and as described in our Privacy Policy. We do not sell Your Data or use it to train AI models.

You are responsible for having the right to put Your Data into the Platform, including any information about other people, such as family members or beneficiaries.

7. Connecting Financial Accounts

Calverda uses Plaid Inc. ("Plaid") to gather your data from financial institutions. By connecting an account, you grant Calverda and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid End User Privacy Policy.

Data from financial institutions can be delayed, incomplete, or wrong, and connections can stop working. We are not responsible for errors by financial institutions or Plaid. You can disconnect an account at any time.

8. AI Features

AI features are optional and are turned on by an administrator of your organization. They are provided by Anthropic as described in our Privacy Policy. AI output can be wrong or incomplete; check it before you rely on it.

9. Fees and Billing

Platform fees are set by your Client Agreement or by the plan shown in the Platform. New organizations may start with a 14-day trial. Payments are processed by Stripe, and you authorize us to charge your payment method on file for the fees due. Subscriptions continue until canceled; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law or your Client Agreement. You are responsible for applicable taxes. If payment fails, we may suspend access after notice.

10. Acceptable Use

You agree not to:

• Use the Site or Platform for anything unlawful or to violate anyone's rights
• Access data or accounts you are not authorized to access
• Probe, scan, or test the security of the Platform without our written permission
• Interfere with or disrupt the Site, the Platform, or their infrastructure
• Upload malicious code or content you have no right to share
• Reverse engineer the Platform, except where the law allows despite this restriction
• Scrape or access the Site or Platform by automated means without our written consent
• Resell or provide the Platform to others, or use it to build a competing product
• Impersonate any person or misrepresent your affiliation

If you find a security vulnerability, please report it to info@calverda.com.

11. Not Financial, Legal, Tax, or Investment Advice

The Platform is a tool for organizing and analyzing financial information. Projections, runway figures, reports, and AI output are estimates based on the data available and your assumptions. Neither the Site nor the Platform provides financial, legal, tax, or investment advice, and you are responsible for your own decisions. Advice we give under a Client Agreement is governed by that agreement.

12. Our Intellectual Property and Feedback

The Site and Platform, including their software, design, and content (other than Your Data), belong to Calverda or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform for your organization's internal purposes. If you send us suggestions or feedback, we may use them without obligation to you.

13. Availability and Changes to the Platform

We work to keep the Platform available and secure, but it may be interrupted for maintenance or for reasons outside our control. We may change or discontinue features, and will give reasonable notice before removing a feature you rely on.

14. Suspension, Termination, and Your Data

You may stop using the Platform at any time. We may suspend or end your access if you breach these Terms, fail to pay, or create a security or legal risk, and we will give notice where reasonable.

You can export your organization's data from the Platform at any time. After an organization closes, it has 30 days to request an export; we then delete its data as described in our Privacy Policy and disconnect its linked accounts at Plaid. Sections that by their nature should survive termination will survive, including those on fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

15. Disclaimers

Except as stated in a Client Agreement, the Site and Platform are provided "as is" and "as available," without warranties of any kind, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site or Platform will be uninterrupted or error-free, or that data from financial institutions or AI output will be accurate or complete.

16. Limitation of Liability

To the fullest extent permitted by law, Calverda and its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Site, the Platform, or these Terms. Our total liability for all claims will not exceed the greater of the fees you paid us for the Platform in the 12 months before the claim arose, or one hundred U.S. dollars (US$100). Some jurisdictions do not allow these limitations, so some may not apply to you.

17. Indemnification

You agree to indemnify and hold harmless Calverda and its members, officers, employees, contractors, and agents from claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site or Platform, Your Data, or your violation of these Terms, the law, or anyone's rights.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Before starting a formal proceeding, you agree to contact us and try to resolve the dispute informally for at least 30 days. Disputes that cannot be resolved informally will be decided exclusively by the state and federal courts in New York County, New York, and you consent to their jurisdiction.

19. General

These Terms, our Privacy Policy, and any Client Agreement are the entire agreement between you and Calverda about the Site and Platform. If a provision is unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.

20. Contact

Questions about these Terms can be sent to: